Technical.ly journalists leading an AI discussion

My current colleague Danya Henninger, who oversees our newsroom, will be alongside two treasured former teammates: Julie Zeglen, who is now at the Philadelphia Inquirer, and Paige Gross, who has joined the B2B publisher Industry Dive.

I was proud to see three journalists and current and former Technical.ly newsroom staffers are leading an upcoming AI conversation a conference hosted at Philadelphia’s NPR affiliate.

My current colleague Danya Henninger, who oversees our newsroom, will be alongside two treasured former teammates: Julie Zeglen, who is now at the Philadelphia Inquirer, and Paige Gross, who has joined the B2B publisher Industry Dive. It felt reaffirming that when organizers curated a list of thinkers on the topic of artificial intelligence and media, all three have Technical.ly ties.

They’re smart and delightful. Check out the Philadelphia Student Press Association‘s inaugural summit April 24.

The invention of modern journalism

Notes from Restless Genius : Barney Kilgore, the Wall Street Journal, and the Invention of Modern Journalism, a 2009 book written by Harvard-trained lawyer Richard Tofel,

Newspapering is so old, and its chief champions are fusty enough that it’s easy to set aside its histories as the relics of an extinct industry — like beeper sales or switchboard operation.

But 20th century newspapers weren’t just a light-manufacturing industry. This trade developed how we gather and distribute news and information in ways that shape us today. That’s my continued interest in the “invention of the news,” and its many histories.

One of the most influential publications in shaping today’s information ecosystem was that century’s Wall Street Journal, and its longtime leader Barney Kilgore. It’s worth reviewing their origins.

That’s the focus of Restless Genius : Barney Kilgore, the Wall Street Journal, and the Invention of Modern Journalism, a 2009 book written by Harvard-trained lawyer Richard Tofel, who became ProPublica’s founding general manager. Today he is a thoughtful, and prolific journalism commentator.

Though I follow Tofel’s writing, I hadn’t read this particular book yet. It reads primarily as a history of the Wall Street Journal, and this one particular leader, but there are more lasting lessons Tofel draws. It’s still worth reading.

The broadest reading: High-quality news and information can be assembled into a product that solves clear enough problems for people to spend money on.

After the peak of Gilded Age “yellow journalism“, many modern journalistic standards were established in the 20th century. This mass-media era developed a positively-reinforcing dual incentive: quality was a distinction, especially first in business news, that attracted paying subscribers, who were valuable and hard-to-reach enough that advertising was lucrative, which in turn justified more investment in news gathering and product quality. That particular bundle was famously disrupted by various internet-enabled platforms, but the lessons remains true. Tofel helped lead a ProPublica team that attracted philanthropic and reader-donors. National and business media have also had success with new subscriber models, many newsrooms today have robust event strategies that differently package their news. In our own way, my news organization Technical.ly has come out of the pandemic selling our reporting as a service that addresses a communication gap that economic development faces (which has required entirely new language, which other journalists often sniffle at). Plenty other examples exist, and more to come.

Below my notes for future reference.

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Two social video lessons: daily posting, and be wary of paid experiments

When I charted it out, two really clear moments stood out, which each can tell a clear piece of advice that will sound familiar.

Social video data: This will be embarrassing (low view counts!) but insightful!

This is the first full year I took social video serious. I mostly hang around on TikTok and re-post elsewhere so I was surprised when I noticed my Instagram reach growing faster in the last few months, while TikTok reach declined. I was curious what might stand out, knowing that the algorithms are being tweaked all the time. TikTok does get some real large outliers (for me right now, that’s 50k+ views), so I’m interested in the averages, that exclude the big swings.

When I charted it out, two really clear moments stood out, which each can tell a clear piece of advice that will sound familiar.

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What Works (and doesn’t) in Community News

Notes from What Works in Community News: Media Startups, News Deserts, and the Future of the Fourth Estate, published in 2024 and written by Ellen Clegg and Dan Kennedy,

This is primarily a place for my notes from this book for my future reference, but I have also included below an essay about the book I originally posted on Linkedin.

American journalism leaders rightly view local news models as worryingly limited. After nearly 20 years founding and operating a local news org, I believe many take too narrow a view of how to address that worry.

That’s why I was interested to read What Works in Community News: Media Startups, News Deserts, and the Future of the Fourth Estate, published in 2024 and written by Ellen Clegg and Dan Kennedy, two well-regarded journalism insiders who also host a podcast on local news. (Clegg is a longtime Boston Globe veteran who founded hyperlocal news site Brookline News; Kennedy is a Northeastern University faculty member.)

The book came out two years ago, and for fellow local news nerds, it’s still worth adding to you collection. Buy it!

Below, I share my reflections, and I have criticisms, but they’re more about the broader local news discourse than the book itself 🙂 I come with peace and love.

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How to write short

Notes from the 2013 book How to Write Short: Word Craft for Fast Times by the journalist and journalism scholar Roy Peter Clark

All writers are either putter-inners, or the taker-outers.

We either write sparingly, and then add more in. Or, we over-write, and then edit down. (Count me as an over-writer). It helps to know who we are, so we can then focus on how to keep tight and clear prose.

That’s from the 2013 book How to Write Short: Word Craft for Fast Times by the journalist and journalism scholar Roy Peter Clark. Below I share my notes for future reference.

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Multi-local news can thrive when it’s about more than just place

Networks that marry geography and specialty beats can give communities deeper, smarter coverage — and offer supporters a more durable return.

(This originally appeared a Linkedin article)

Newspaper veterans keep trying to rebuild newspapers.

The impulse is rarely stated so bluntly. But you hear it in most strategy sessions about “saving local news.” Funding and analysis focus on a town-square-style local news bundle that newspaper veterans are determined to sustain for shared identity.

I actually agree with the civic benefits of a single, professionally-curated website, newsletter and social feed that approximates what’s happening in a place. I benefit from such efforts, even if I don’t share the deep emotional connection that people who loved the best years of local newspapers do.

Yet single-mindedness squeezes out other ideas. This blind spot is illustrated in the way the term “multi-local” is currently being discussed and digested by journalism insiders.

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Examples of journalism strategy outside news organizations

Consider this a place for me to gather these examples for future use.

Journalism is a strategy, not an industry. More verb than noun.

I’ve written for years now about what I called “Journalism Thinking,” and so I cxontinue to collect examples of what I consider acts of journalism produced outside of news organizations. Consider this a place for me to gather these examples for future use.

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Beat reporters: How to respond to an angry community source

An old editor told me once: always pick up the phone, but never apologize until you mean it.

An old editor told me once: always pick up the phone, but never apologize until you mean it.

As a beat reporter, you’re going to get feedback from sources—sometimes praise, often critique. That’s a good thing. Sometimes we’re wrong, and hearing feedback helps us correct the record. Our goal is to get it right. But sometimes, the anger directed at reporters isn’t about errors or issues that require action. It’s about emotions, misunderstandings, or disagreements.

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A few lessons from the 15th annual Klein News Innovation Camp

Below are a few notes from the daylong unconference on the future of news for my own memory.

We were back. Audience was great, I enjoyed my lunchtime keynote interview with Wired editor Steven Levy.

To fill an early-morning slot, I crowdsourced a session (in old school unconference style!) on creators as distribution partners, and creators of news. (The topic has been on my mind!) In a crowded room

Below are a few notes from the daylong unconference on the future of news for my own memory.

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Journalists subsidize PR

PR pros without a strategy for supporting and growing journalists and creators are like safari tour guides without a strategy for protecting endangered wildlife.

This is from a social video I posted: “PR pros without a strategy for supporting and growing journalists and creators are like safari tour guides without a strategy for protecting endangered wildlife.”

Journalists subsidize PR. That’s always been true. But today, there are now six times as many PR specialists than journalists in the United States. It’s untenable. Let me share how we got here and what we can do about it.

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